August 26, 2011: e23 Is Behind On Customer Service
Sadly, during the rush of convention season we've fallen behind on the customer service issues from e23. We're not happy about this state of affairs, but we're digging through the queue as quickly as possible.
While we will do our best to resolve each issue, if you haven't heard from us regarding an e23 problem please resend your e-mail. We'd rather be transparent and get a few duplicates than let anyone fall through a crack.
We apologize for the backlog!
-- Paul Chapman
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